Written FAQs
Credit Analysis & Business Payment Information
What aspects of my invoice do you focus on?
We focus on:
- The documents related to your invoice
- Your customer’s creditworthiness
How can I check if my customers or freight brokers are on your approved list?
By either logging into your IPS Online Account Manager’s thousands of payers listing or calling us at 1-888-503-4528.
How much does it cost to check if my customers or freight brokers are on your approved list?
Checking your customers or freight brokers’ creditworthiness is FREE of charge.
Why is my customer (i.e. IPS payer) placed ON HOLD?
Your customer (i.e. IPS payer) can be placed on hold for any of the following reasons:
- Fails to comply with the terms of your invoice
- Is a slow payer
- Has high concentration
- Sends payments to you, not IPS
- Doesn’t deal with third parties
Why is my customer (i.e. IPS payer) INACTIVE?
Because they have not had any invoice account activity with IPS during the last 3 years.
